When
my classmate Victor and I decided it was time to open our own retail Pharmacy,
we had a number of major decisions to make. The first and foremost was where:
location, location! Then did we have something different to offer? And of
course, did we have sufficient funds to make it all work? We were very fortunate, thank
“goodness”. Today the same
problems must be dealt with, same as Vic and I did in the 1950s.
However,
these days our profession is controlled by different legislations. The biggest
difficulty to overcome is the competitive bidding yoke around our necks! When
we opened our pharmacy in those days our future depended on a marketing
pricing program! Yes, that is
what it was but not called that in the 1950s. Today MPP has now become one of the important programs, if not
the most critical, which must be understood by DME/HME providers.
Your
company, operated by an entrepreneur, must be able to control your marketplace.
The prices you charge for the services and products you offer have to be
competitive. A major part of being competitive is that customer recognizes the
services that come with the supplies! Fee for merchandise that a DME/HME
charges will reflect that! Service has always been an integral part of pricing.
Market
pricing has always been a key to success especially when it is in place of a
“bid” for lowest prices. That is when the customers will invariably be the big
winners. I can best explain this; I live in a very nice community. There are
several independent DME/HME dealers and there are two hospital chains that all
offer the same. The pharmacies compete with the chain stores. But an MPP program offers each of them
the same chance!
My
wife and I go to an independent pharmacy, which also has a DME location. They
are now in a strip mall. Each segment operates in one-half of the large
showroom. Every customer is
greeted, usually by name when they enter. Both the pharmacy staff and the DME
personnel are always readily available.
At
Medrade in Atlanta there will be much discussion about this topic (MPP) and it
is vital that you attend as many of the classes being offered as possible. The
future of your company and our industry depends on what you do. Medtrade
Atlanta is a one-time opportunity that must not be missed. Every one of us has
to join forces with one another. Both the state and national associations must
work diligently to see that MPP, the marketing pricing program becomes a reality and the competitive bidding sitting
on our shoulders disappears! Be there!
Support AA Homecare in their efforts to have MPP seriously considered by congress: Click here to learn how to help!
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