The
United States has just chosen who will run the country. Now will we ever see
things return “back to normal?” What does that mean? I thought long and hard to
find a correct description of “normal”. Is it usual, standard, customary,
orderly, right, correct or typical? Actually it’s all of the above.
I
have received a number of calls and messages wondering when things will return
to normal? My answer to all of them was: “When things are quiet and peaceful
and you can sit down to read a newspaper, is that what you want? No!
Being busy all day is your goal!
You
are an entrepreneur running the business and you must make decisions quickly!
Your customer will ask a question, a family caregiver is seeking help, your
clerk has a problem, the telephone is ringing, the mail carrier comes in with a
handful of mail, your wife wants you to shop on your way home, and your son has
to be picked up at the gym. Yes,
this is all perfectly customary!
The
good thing is that we never think about all of these happenings nor do we
concern ourselves with them. We respond to all of these and you are successful
because you are professional and your business is the livelihood for your
family and employees. Your company has the responsibility of providing good
care, supplies and working with customers and their family caregivers. That’s
how it should be!
My
answer to when will things “return to normal” is typically what has always
been. Times change and without realizing it, so do you. Now our industry has to
reach out to the incumbents and newly elected. Every effort must be made the
get their support for HR 6490 (MPP).
When
you continue to provide the service and care, as you have always done, your
company will flourish. Normal is status quo.
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