I
am always delighted when a successful DME/HME entrepreneur shares with me some
of his ideas to develop sales. Most of these are very original, based on where
the business is located and who their customers are.
I
know if you are in Chicago, Philadelphia, New York, or Miami the clientele may
seem different. But basically they are all the same; bed ridden, senior
citizens, handicapped, and I remind you that many have discretionary dollars available for obtaining comfort items.
I
have a friend with a Southern drawl whose company is in a small community in
the midst of the Kentucky countryside. On a small local radio station, he
bought advertising time. To hear how he sounded please read this sentence with a strong southern accent: “Things mah momma taught me.”
This was broadcast during breakfast, lunch, and dinnertime. I listened to several
of these and I want you to know that they were a big score for him. All he
talked about was basic common sense. His “momma” was the star, but it built his company, as customers from all the outlying communities came to his DME store for their purchases.
From
the countryside, let us now move to a DME provider in a suburb of
Philadelphia. He realized that there were many churches in the vicinity of his business. To
approach members of this market, he prepared a series entitled “How to Do Things” to offer points for discussion.
At
first he went to see the local ministers to ask their permission. This was offered
with a smile! He was told to work with the head of the men’s or lady’s club. His
topics were based on what should be done in a home safely, such as bathing a
baby, lifting something heavy or just moving a patient - all simple and
basic. He always included
emergency first aid, and one that was a real hit: “fixing a boo-boo” when a child took a flop.
These
went over so well that he received many invitations to be a speaker at other
churches and synagogues. He brought handouts, many he prepared and others from
his manufacturers.
It
costs very little money to do this type of marketing, and it has a great ROI. The sales people of
the companies from whom you obtain your supplies will be able to provide
handouts and sometimes they will provide little “goodies” to give attendees.
They often will volunteer to demonstrate any items they market.
As
you travel to give these talks, the bonus you receive is that the attendees
get to know you and your company, and are more likely to return to your business for their DME needs.
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